The Townsend Town Clerk is committed to improving community engagement and making town services more accessible for residents.
This initiative is part of a broader movement in Townsend, where several town departments—including the Police, Fire, and Library—have launched their own user-friendly websites.
Those efforts have extended beyond websites, as other departments have established social media sites to engage with the community on services and important announcements. These platforms allow for timely updates and foster more interactive communication between residents and town officials.
These sites are designed to streamline interactions between residents and local government, allowing people to access information, request services, and complete transactions online with ease. The Town Clerk’s office is the latest to join this digital transformation, reflecting a growing commitment across departments to better serve the community.
For years, Townsend’s official municipal website was a source of frustration, often criticized by both residents and town officials for its lack of functionality and accessibility. Recognizing these shortcomings, departments began independently developing and managing their own sites over a decade ago. This transition has accelerated recently, thanks to advancements in website management software that make creating and maintaining a site straightforward for anyone, regardless of technical expertise. As a result, more departments are embracing the shift, ensuring residents have reliable and efficient digital access to essential town services.
Harrison Mayotte, Townsend’s Town Clerk, ran for office with the promise of improving transparency. He continues to make good on that promise by prioritizing open communication and ensuring residents have direct access to information about town operations. Through ongoing efforts like the revamped website and expanded digital services, Mayotte demonstrates his commitment to building trust and fostering a more informed community.
The Town Clerk's website can be found here:
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